Is there anyone better than Gus Fring when settling a conflict diplomatically? It's easy for conflict to arise in the workplace. Gus's first tip for settling matters calmly is using clear communication. While sarcasm and passive aggression are many people's go-to, this veteran communicator believes in hashing things out in a much more direct way.

Learn all of Gus's tips for resolving conflict in the latest Los Pollos Hermanos employee training video.

Watch the latest episode of Better Call Saul on amc.com and AMC apps for mobile, Xbox One, Apple TV, Roku and Chromecast.

The season finale of Better Call Saul airs Monday at 10/9c on AMC. For the latest information and exclusives sign up for the Insiders Club.