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Frequently Asked Questions

1. Why am I being asked to authenticate with my TV provider to access full episodes on the AMC app?

Full episodes are offered as a benefit to TV subscribers whose provider offers the full episode service and whose package includes the AMC channel. We require a TV login to confirm your access.

Please note: The AMC app does occasionally make select full episodes available without requiring login.

2. Which TV providers provide access to full episodes on the AMC app?

Show full list of providers.

Participating Providers

Providers vary by platform

  • 3 Rivers Communications

  • Access Montana

  • AcenTek

  • Acme Communications

  • Adams Cable Service

  • Albany Mutual Telephone

  • Algona Municipal Utilities

  • Allen's Communications

  • Allo Communications

  • Alpine Communications

  • American Broadband

  • American Broadband Missouri

  • American Community Networks

  • American Warrior Networks

  • Amherst Telephone/Tomorrow Valley

  • Andycable

  • Arkwest Communications

  • Arthur Mutual Telephone Company

  • Arvig

  • Ashland Home Net

  • AT&T U-Verse

  • ATC Broadband

  • Atlantic Broadband

  • ATMC

  • Baldwin Lightstream

  • Ballard TV

  • Bardstown Cable TV

  • Bay Country Communications

  • Beaver Creek Cooperative Telephone

  • Bee Line Cable

  • BEK Communications

  • BELD

  • Bellevue Municipal Cable

  • Ben Lomand Connect / BLTV

  • BendBroadband

  • BEVCOMM

  • Big Sandy Broadband

  • Bledsoe Telephone Cooperative

  • Blue Ridge Communications

  • Blue Stream

  • Blue Valley Tele-Communications

  • BOLT Fiber Optic Services

  • Brandenburg Telephone Co.

  • Bristol Tennessee Essential Services

  • BTC Communications

  • Buckeye Broadband

  • Bulloch Telephone Cooperative

  • Butler-Bremer Communications

  • BVU OptiNet

  • C Spire

  • Cable ONE

  • CableAmerica

  • CableSouth Media 3

  • Cameron Communications

  • Carnegie Cable

  • Carolina Mountain Cablevision

  • CASSCOMM

  • Catalina Broadband Solutions

  • CC Communications

  • CDE Lightband

  • Cedar Falls Utilities

  • Celect-Bloomer Telephone Area

  • Celect-Bruce Telephone Area

  • Celect-Citizens Connected Area

  • Celect-Elmwood/Spring Valley Area

  • Celect-Mosaic Telecom

  • Celect-West WI Telephone Area

  • CentraCom

  • Central Scott / CSTV

  • Charter Spectrum

  • Chatmoss Cablevision

  • Cherokee Communications

  • Chesapeake Bay Communications

  • Chesnee Communications

  • Cim-Tel Cable, LLC.

  • Cincinnati Bell

  • Citizens Cablevision - Floyd, VA

  • Citizens Cablevision, Inc.

  • Citizens Fiber

  • City Of Monroe

  • CityLink

  • Clarence Telephone and Cedar Communications

  • Clear Choice Communications

  • Clear Creek Communications

  • Click! Cable TV

  • CLICK1.NET

  • CNS

  • Coast Communications

  • Cobalt TV (Mid-State Community TV)

  • Columbia Power & Water Systems

  • Comcast XFINITY

  • Communications 1 Cablevision, Inc.

  • Community Cable & Broadband

  • commZoom

  • Complete Communication Services

  • Comporium

  • ComSouth Telesys

  • Consolidated

  • Consolidated Communications

  • Conway Corporation

  • Coon Valley Telecommunications Inc

  • Cooperative Telephone Company

  • Country Cablevision, Inc.

  • Cox

  • CP-TEL

  • Craw-Kan Telephone

  • Crestview Cable Communications

  • Cross TV

  • Crosslake Communications

  • CTC - Brainerd MN

  • CTV-Beam - East Alabama

  • Cunningham Telephone & Cable

  • D & P Communications

  • Dakota Central

  • Darien Communications

  • Delcambre Telephone LLC

  • Delta Telephone Company

  • DiamondNet

  • Direct Communications

  • DirectLink

  • DIRECTV

  • DIRECTV NOW

  • DISH

  • Docomo Pacific

  • Doylestown Cable TV

  • DRN

  • Dumont Telephone Company

  • Dunkerton Telephone Cooperative

  • Duo County Telecom

  • Eagle Communications

  • Easton Velocity

  • EATEL Video, LLC

  • Emery Telcom Video LLC

  • Empire Access

  • Endeavor Communications

  • Enhanced Telecommunications Corporation

  • enTouch

  • EPB Fiber

  • EPB Smartnet

  • EPlus Broadband

  • ETC

  • Etex Communications

  • Falcon Broadband

  • Farmers Mutual Telephone Company

  • Fayetteville Public Utilities

  • fibrant

  • Fidelity Communications

  • FJ Communications

  • Flint River Communications

  • FMT - Jesup

  • Foothills Communications

  • Forsyth CableNet

  • Frankfort Plant Board

  • Franklin Telephone Company

  • Frontier

  • FTC

  • FTCtv (Farmers)

  • Full Channel, Inc.

  • Garden Valley - GVTV

  • Gardonville Cooperative Telephone Association

  • GBT Communications, Inc.

  • Genuine Telecom

  • Giant Communications

  • Gigabit Minnesota

  • Glasgow EPB

  • GLW Broadband Inc.

  • Google Fiber

  • Grande Communications

  • Great Plains Communications

  • Greenlight Community Broadband

  • Gridley Cable Inc

  • GTA

  • GTI TV

  • GVTC

  • H&B Cable Services

  • Haefele TV Inc.

  • Halstad Telephone Company

  • Harlan Municipal Utilities

  • Hart Communications

  • Hartelco TV

  • Hawaiian Telcom

  • HBC

  • Hickory Telephone Company

  • Highland Communication Services

  • Highland Media

  • Hilliary Communications

  • Home Telecom

  • Home Town Communications

  • HomeTel Entertainment, Inc.

  • Hood Canal Communications

  • Horizon Cable TV, Inc.

  • Horizon Chillicothe Telephone

  • Hotwire Communications

  • HTC Digital Cable

  • ImOn Communications

  • Independence Telecommunications

  • Industry I-Net

  • Inland Networks

  • Inside Connect Cable

  • Integra Telecom

  • Inter Mountain Cable

  • Interstate Telecommunications Coop

  • Irvine Cable

  • K2 Communications

  • Kalida Telephone Company, Inc.

  • Kaptel

  • KMTelecom

  • KPU Telecommunications

  • Kuhn Communications, Inc.

  • Lavalle Telephone Cooperative, Inc.

  • Layer3 TV

  • Lehigh Valley Cooperative Telephone

  • LHTC Broadband

  • Liberty Cablevision PR

  • Limestone Cable/Bracken Cable

  • Lincolnville Communications

  • Litestream

  • LivCom

  • LocalTel Communications

  • Lonsdale Video Ventures, LLC

  • Lost Nation-Elwood Telephone Co.

  • LPC Connect

  • LUS Fiber

  • Madison Communications

  • Madison County Cable Inc.

  • MCTV

  • Mediacom

  • Merrimac Communications Ltd.

  • MetroCast

  • Metronet

  • MHTC

  • Mid-Hudson Cable

  • Midco

  • Midtel Cable TV

  • MINET

  • Minford TV

  • MLGC

  • Mountain Telephone

  • Mountain Village Cable

  • MTA Communications LLC

  • MTC Cable

  • MTC Communications/McDonough Telephone Coop

  • MTC Technologies

  • MTCC

  • MTCO Communications

  • Mulberry Telecommunications

  • Murray Electric System

  • MUS FiberNET

  • Muscatine Power & Water

  • NCC

  • Nelsonville TV Cable

  • New Hope Telephone Cooperative

  • NewWave

  • Nex-Tech

  • NICP

  • NineStar Connect

  • NKTelco

  • Nortex Communications

  • Northwest Communications

  • Norvado

  • Norwood Light Broadband

  • Nsight Telservices

  • NTS Communications

  • NU-Telecom

  • NVC

  • Olin Telephone Company

  • OmniTel Communications

  • OneSource Communications

  • Opelika Power Services

  • Optic Communications

  • OptiLink

  • Optimum

  • OTEC Communication Company

  • OzarksGo

  • Packerland Broadband

  • Panora Telco/Guthrie Center Communications

  • Park Region Telephone & Otter Tail Telcom

  • Pathway

  • Paul Bunyan Communications

  • Pembroke Telephone Company

  • Peoples Rural Telephone Cooperative

  • PES Energize

  • Philippi Communications System

  • Phonoscope Cable

  • Pine

  • Pine Belt Communications, Inc

  • Pineland Telephone Cooperative

  • Pinpoint Communications

  • Pioneer Broadband

  • Pioneer Communications

  • Pioneer DTV

  • Plant TiftNet, Inc

  • Plateau Telecommunications

  • PLWC

  • Polar Cablevision

  • Pottawatomie Telephone Co.

  • PSC

  • QCOL

  • Quality Cablevision

  • Radcliffe Telephone Company

  • Rainbow Communications

  • Rainier Connect

  • Ralls Technologies

  • Randolph Communications

  • RCN

  • Red River Communications

  • Reliance Connects- Oregon

  • Reserve Telecommunications

  • Reynolds Cable

  • Richland Grant Telephone Cooperative, Inc.

  • Ripley Cable

  • Ritter Communications

  • River Valley Telecommunications Coop

  • Rock Port Cablevision

  • Rocket Fiber

  • RS Fiber

  • RTC Communications Corp

  • RTC Digital Television

  • RTC-Reservation Telephone Coop.

  • RTEC Communications

  • S&T

  • San Bruno Cable TV

  • SCI Broadband-Savage Communications Inc.

  • Scottsboro Electric Power Board

  • Scranton Telephone Company

  • SELCO

  • Service Electric Broadband Cable

  • Service Electric Cable TV and Communications

  • Service Electric Cablevision

  • Sherwood Mutual Telephone Association, Inc

  • Silver Star Communications

  • Sister Lakes Cable

  • Sjoberg's Inc

  • Skitter TV

  • SKT

  • SkyBest TV

  • Smithville Communications

  • Solarus

  • Sony Playstation VUE

  • South Central Rural Telephone Cooperative

  • South Slope Cooperative Communications

  • Spanish Fork Community Network

  • Spencer Municipal Utilities

  • Spillway Communications, Inc.

  • SRT

  • STaC-Tv

  • Stanley Cablevision

  • Star Communications

  • STRATA Networks

  • Suddenlink

  • Sumner Cable TV

  • Surry TV/PCSI TV

  • Swayzee Communications

  • Swiftel Communications Inc.

  • TCT

  • TDS

  • Tele-Media Company

  • The Community Agency

  • Three River

  • Town & Country Technologies

  • Trans-Video

  • Trenton TV Cable Company

  • Tri County Communications Cooperative

  • TriCounty Telecom

  • Troy Cablevision, Inc.

  • TruVista

  • TSC

  • TV Cable of Rensselaer

  • TVC Cable

  • TVision

  • Twin Lakes

  • Twin Valley

  • Union Telephone Company

  • United Communications – TN

  • US Sonet

  • Valley TeleCom Group

  • Valley Telecommunications

  • Valparaiso Broadband

  • ValuNet Fiber

  • Vast Broadband

  • Velocity.Net

  • Venture Communications Cooperative, Inc.

  • Venus Telephone Corp

  • Verizon

  • Vernon Communications Co-op

  • Vision Communications

  • Viya St Croix

  • Viya St Thomas-St John

  • Volcano Vision, Inc.

  • VTX1

  • Vyve Broadband

  • Wabash Communications

  • Wabash Mutual Telephone

  • Waitsfield Cable

  • Walnut Communications

  • Wave

  • Waverly Communications Utility

  • WBI

  • Webster-Calhoun Cooperative Telephone Association

  • West Carolina Communications

  • West Central Telephone Association

  • West River Cooperative Telephone Company

  • WesTel Systems

  • Western Iowa Networks

  • Wheat State Telephone

  • Whidbey Telecom

  • Wiatel

  • Wiktel

  • Windomnet/SMBS

  • Windstream Kinetic TV

  • WOW!

  • WTC

  • WTC Communications, Inc.

  • Wyandotte Cable

  • XIT Communications

  • Yadtel Telecom

  • Yelcot Communications

  • yondoo

  • YouTube TV

  • Zito Media


More are being added regularly so please check back if you don’t see your provider on this list.

When you click to watch a full episode, you will be offered the opportunity to login using the username/password associated with your TV account. You can also sign in via the main navigation menu.

3. What if my TV provider isn’t listed?

If your TV provider does not provide the full episodes service, please check back periodically to see if they’ve been added. We are currently working on bringing new providers on board.

4. Do I need a TV provider log in to watch video extras on the app?

No, video extras are available without a TV provider login.

5. Why am I being signed in automatically to my TV provider?

Since we use the same authentication service as other TV apps, your TV provider account may be carried over to the AMC app for your convenience.

6. Why am I being asked to sign in again?

Your TV provider may ask you to re-verify your account periodically.

7. I logged in with my TV provider username/password but when I attempt to play a full episode, I get an error message that says I am not authorized to view this content. What does this mean?

If you have seen this message, it means that you are either a customer of a supported TV company but not a customer who subscribes to AMC, your subscription is for Internet only, or parental control settings are blocking this content.

Therefore, you cannot access the full episode on the AMC app. If you believe you have received this message in error, please contact your TV company and confirm that you are subscribing to AMC.

8. Do all full episodes require authentication with my TV provider?

Sometimes individual episodes are offered without login requirements during limited promotional periods.

9. Which AMC originals are featured in the AMC app?

AMC originals with available full episodes are featured on the home screen. The AMC app also features our most popular shows. You can access the home screen by clicking on ‘Shows’ in the menu bar.

10. Is closed captioning available on the AMC app?

You can always count on AMC originals being closed-captioned whatever device you use. AMC is committed to providing closed captioning for our hearing-impaired viewers.

11. Am I able to resume a full episode I was watching before I exited the app?

Yes. If you navigate to the ‘Recently Watched’ page found in the main navigation menu, you will see a list of recently watched full episodes. You can tap on an episode to restart or resume play.

12. Can I purchase or download a full episode if it’s not available on the AMC app?

If a full episode is not available on the AMC app, you will be able to purchase the episode through the Windows store button on the episode page.

13. Can I simultaneously sign into multiple devices?

Yes, you can simultaneously sign into multiple devices of the same platform but your TV provider may restrict a maximum number of allowed devices for concurrent streaming.

14. Which devices are compatible with the AMC app?

We recommend using Windows 8.1 and up.

15. Which operating systems are compatible with the AMC app?

We recommend using the latest operating system for Windows.

16. Do I need to be connected to the Internet or Wi-Fi to access full episodes on the AMC app?

Yes, you will need a Wi-Fi connection or a 3G connection or higher.

17. Is the app free to download?

No purchase is required to download the AMC app, but to view certain full episodes, you must login with your TV provider. For more information, click here.

18. Is the AMC app available for download internationally?

Currently, the AMC app is available for download in the United States, Canada and U.S. territories including American Samoa, Guam, Northern Mariana Islands, Puerto Rico, US Military, United States Minor Outlying Islands and US Virgin Islands.

19. Does the AMC app have push notifications?

We do not have push notifications at the moment.

20. Does the AMC app support Chromecast?

Yes, the AMC app supports chromecast for iOS and Android.

21. I am running into technical difficulties on the AMC app. What should I do?

If you are experiencing technical difficulties with our app, please make sure you have the correct system requirements. Also, please try closing the app then reopening it and signing in again. If the problem persists, please contact us at info-amc@amc.com giving detailed information including your device model, operating system and TV provider if applicable.

22. I have a question about the AMC app that is not listed here. What should I do?

Please email info-amc@amc.com if you have a question about the AMC app that is not listed on this page.

23. Have more general questions about AMC or want to contact us?

Contact AMC at amccustomerservice@amcnetworks.com




amc.com/windows/faq