Account Management Center

10th Global Account Management Executive Program

Winning and keeping global customers is a complex task that extends well beyond the customer relationship management initiatives of most companies. Recent studies at the University of St.Gallen show that many companies lack the required internal resources, misunderstand the organizational alignment, and underestimate the importance of a systematic implementation process. The Global Account Management Executive Program (GAMPRO) offers you the opportunity to explore the concept of Global Account Management (GAM) so that you can compete successfully in the global sales arena.

Key reasons to attend GAMPRO:

Develop the analytical and strategic skills required to manage your global customer relationships effectively

Acquire knowledge from both faculty of leading business schools and practitioners from well-known multinational companies

Engage with peer participants and learn from other firm’s experiences during the interactive workshops in a small group forum

Broaden and deepen your view on current GAM issues and successful next practices

Attend breakout sessions focused on two distinct audiences: 1) executives managing their GAM program, and 2) global / key / strategic account managers who are responsible for their company's most strategic customers

GAMPRO’s faculty and methodology helps you progress toward global customer excellence and provides the unique opportunity to think "outside the box" about your own business processes. Practice-oriented, interactive sessions from practitioners for practitioners provide you with actionable tools and innovative ideas to improve your daily business.

"I got a huge amount out of GAMPRO. Understanding what some of the
largest companies globally are doing and having the opportunity to ask
questions was hugely valuable. I came out of the program with some quick
wins, as well as some strategic actions that will further enhance our
GAM program at TNS. So the program certainly met my expectations."

Helen Passingham-Hughes
Global Account Director, TNS